The move to digital had already been well underway for sometime, especially with younger consumers.
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Once upon a time, financial institution (FI) account holders were excited just to check their balances on their cell phones.
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To reach this target group, financial institutions must have a robust, secure and flexible online presence.
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“You’ve got mail!” No matter the generation, most people are pretty familiar with AOL’s iconic three-word push to stay connected.
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Contacting account holders used to be simple. Financial institutions (FIs) sent letters and included a reply envelope if they needed a response.
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Mobile apps transform the way finance information is delivered to account holders by making it available anytime, anywhere.
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While grappling with everyday activities during the coronavirus outbreak, financial institutions (FI) face a slew of massive challenges.
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As account holders' expectations change with technological advances, so should a financial institution's offerings and ability to address key touchpoints.
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As more businesses become a part of the digital marketplace, push notifications have become the nouveau method of reaching prospects.
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