As the Larky team works with our community financial institution clients, prospects, and strategic partners, we learn new ways in which they are supporting their communities and spreading hope. We also listen to them explain their challenges and needs in reaching account holders during the COVID-19 epidemic
A key area of concern that we’ve heard from you is account holder engagement outside of the branch. For years, community financial institutions have worried about engaging those account holders who don’t visit branches. With the Covid-19 pandemic, that concern is heightened as even the account holders who would normally visit branches can no longer learn from their favorite teller. The Larky engagement platform is a key tool in helping FIs maintain One-to-One Communication outside the branch.
With One-to-One Communication we’re helping community FIs share:
- Emergency hardship loan information,
- Branch operations updates,
- Local business hours, specials, and service updates, and more!